Customer Support Officer

Are you passionate about providing exceptional customer service? Do you thrive in a fast-paced, remote work environment? If so, we want you on our team!

At RecruitsPortal.com, we're revolutionizing the way candidates find their dream jobs. As a Customer Support Officer, you'll play a crucial role in ensuring our users have the best possible experience on our platform.

Key Responsibilities:

• Provide timely and friendly assistance to candidates via email, chat, and phone.
• Assist users with navigating our platform and resolving any technical issues.
• Troubleshoot problems and escalate complex issues to the appropriate team members.
• Educate users on the benefits of completing their profiles and utilizing our services.
• Collaborate with our team to continuously improve our customer support processes.

Requirements:

• Excellent communication skills and a positive attitude.
• Strong problem-solving abilities and attention to detail.
• Ability to work remotely and manage time effectively.
• Previous customer service experience is a plus.
• Must have a fully completed profile on RecruitsPortal.com to apply.

Location: Remote (Work from Home)

Join us in shaping the future of recruitment! Apply now by completing your profile on RecruitsPortal.com and submitting your application for the Customer Support Officer position.